IDM provides perspective, expertise, and leadership that aligns internal stakeholders around a shared vision. We challenge rote thinking and traditional processes. We refuse to take “No” for an answer. Instead, we empower team members to explore alternative solutions and present options in the context of their impact on the product or the user experience. In doing so, we put decision-making power back in the hands of leadership—where it belongs. We expect and model a results-oriented, customer-focused, dynamic, fast-paced, and sometimes messy environment—but also one in which people are valued for their skills and contributions. In short, we act as an internal resource fully committed to the product experience.

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Picture of Anne Lewis
Anne Lewis
Quality Assurance

Anne likes things neat and tidy. As an avid gardener, she knows a pristine landscape doesn’t happen by chance—there’s always someone pruning, watering, and tending to the details. Anne is that person for IDM. “I shape things,” she says, “often behind the scenes, to make sure we deliver what we promise.”

At IDM, Anne works to “make excellence a habit” by overseeing our ISO certification program. She also helps cultivate a culture focused on customer satisfaction—whether that “customer” is internal or external. With her self-described “relentless smile” and what Frank Lloyd Wright calls “an unremitting devotion to the things you want to see happen,” Anne keeps us alert, on our toes, and bringing our very best each day. “I love working with bright people who are passionate about what they do,” she says.

When she’s not digging in the dirt, you might find Anne nurturing her love of reading at the local library.